PatientXpress

 

PatientXpress

Comprehensive and integrated patient communication is vital for a successful dental practice. Effective communication is key to reducing missed appointments and increase productivity as well as patient satisfaction. PatientXpress is one of the most effective and efficient solutions, that is highly customizable and completely automated patient communications system in dentistry.

Dental tooth

PatientXpress Modules

  • Smart CallerID
    • Integrated Telephony helps provide traditional phone service through PatientXpress, for both inbound and outbound calls. This feature along with DigitalFax makes PatientXpress a single point for all digital communication!
  • Inbound Communication log
    • In any practice, one of the keys to success is organizing and maintaining communication. PatientXpress lets our customers organize all the communication (both inbound and outbound), in one place and chronological order. This greatly reduces staff effort, freeing up time on managing customer relationship!
  • Automatic Appointment Confirmation
    • Truly automatic appointment confirmations via SMS/Email/IVR depending on patient's preference, no manual intervention required!
  • Appointment Reminder
    • Dentists, regardless of the specialization or geography, rate missed appointments as one of the top issues in their practice. Reducing missed appointment not only leads to higher revenues but also increases staff efficiency. PatientXpress's completely automatic and flexible reminder mechanism enables individual practice to customize the system according to their needs. Once setup, they never need to look at it again! PatientXpress does everything that they possibly need.
  • Appointment Recall
    • Recall is a system for contacting patients who are past due for a visit and don't have one scheduled yet. PatientXpress's recall system, like other features, is completely automated. Setup once and never worry about it. It does its work in the background but the results would be very obvious to you.
  • Online Reviews
    • Show customers you care about giving them a great experience and value their feedback.Use online reviews to attract new patients and increase revenues.
  • Birthday Wishes to Patients
    • Wishing a patient on important occasions shows that you care and is a great tool to earn customer loyalty. As is the case with others, this fully automated feature can send customized messages via multiple channels.
  • Customization
    • PatientXpress is extremely flexible; it lets individual practice customize messages going out for Birthday Wishes, SMS and Email.
  • Trial Version
    • A pared down version of PatientXpress is available for trial purpose, so you are completely satisfied before making any payments!