IT Services

 
IT services

Remote IT Services

Save time and money by letting HRD SQ, LLC be your virtual support team. Some of the benefits of these remote services are:

  • Reduces downtime
  • Saves money on travel time
  • Safe and secure connections

Here is a brief description of the Remote IT services that we provide. At the end of each category, click more to learn in more detail about each of the services offered.

Remote Support

Remote support is a cost-effective technology that allows a technician to service your computer from a remote location. This way, the technician doesn’t even have to be where your computer is located. From his location, he can securely connect to your computer and see your desktop screen just as if he were sitting right there in your home or office.

Remote support is useful in so many ways, particularly when it comes to saving time and money. All you need is an Internet connection.

  • Remote support is safe and secure. The only one logging into your computer from a remote location is the technician.
  • Remote support saves gas. No need to drive if you can just connect.
  • Remote support is convenient. You can schedule a technician to service your computer nearly any time of the day, and often on the same day you call.
  • Remote support saves gas. No need to drive if you can just connect.
  • Remote support does not rely on location. You can live far outside of our service area. You can even be on a vacation or business trip. The support is available for you when you need it.
  • Remote support saves time. You don’t pay fees for travel time or waste time waiting for someone to arrive.

Let Blue Chip Technologies serve as your personal Help Desk when you need it for those problems that can easily be addressed via Internet.

To get your remote IT support call started now is as easy as calling 858-224-5073. You will talk to a live technician with the appropriate competency level needed to complete your required service. The technician will guide you through the process of setting up the remote session and have you on your way to “Solve” your problem as quickly as possible. Get your support call started today and watch your problems be simply “Solved”.

Remote Backup

How would your company run if you suddenly lost all of your crucial data? By using our remote back up you can rest easy knowing that an up-to-date back up of your data is being stored offsite and securely. Best of all you don’t have worry about changing or storing tapes.

HRD SQ technology's backup solution backs up your data from a primary location to external storage facility as part of a disaster recovery plan. This data is held in that location until which time it is needed due to a system failure, hard drive crash, fire or loss of data. At that time, the data can then be restored by using minimal effort.

Remote Data Storage

The unauthorized employee use of online services and personal devices has become an unbearable problem for IT, as well as a security concern for businesses. Consumer-grade applications such as free file sharing tools are inherently insecure, performing transfers of files that are unencrypted. The rise of BYOD has furthered this problem, being that IT loses visibility of confidential company data the moment it is accessed or shared through a personal device.

Blue Chip Technologies offers a secure tool that can be access across all devices, while on-the-go, from anywhere in the world. A solution that users love, while IT controls. This top-down tool provides access to secure file sharing from any device, cloud sync from any desktop, and web access from any common browser.

Your data will be encrypted with a unique three-tiered encryption system, and stored in tier three and tier four data centers, all of U.S. military grade security. Your data follows this process:

  • Locally encrypted at 256 bit AES
  • Encrypted in transit during upload
  • Encrypted at rest in the data center